Privacy Policy

Last updated: 14 May 2026

Voryzen respects your privacy.

This Privacy Policy explains how we collect, use and protect personal information when you visit our website, contact us, submit an enquiry, book a call, request a proposal, or work with us on a project.

We use personal information to respond to enquiries, manage client projects, provide our services, improve our website and meet our legal obligations.

By using this website or contacting Voryzen, you acknowledge the practices described in this Privacy Policy.

 

1. Who we are

Voryzen is a UK-based web design and development studio working with businesses, brands and founders to create high-performing websites and digital experiences.

In this Privacy Policy, “Voryzen”, “we”, “us” and “our” refers to Voryzen, also referred to as Voryzen Studio.

Website: voryzen.co.uk
Location: London, United Kingdom
Email: [email protected]

 

2. Information we collect

We may collect personal information that you choose to provide to us, including:

  • your name
  • your email address
  • your phone number
  • your business or company name
  • your website or social media links
  • your project details
  • your budget, timeline and service requirements
  • messages, files, assets, feedback or information you send to us
  • billing, invoice, payment and contract-related information

We may also collect technical information when you visit our website, such as:

  • IP address
  • browser type
  • device type
  • operating system
  • pages visited
  • time spent on the website
  • referring website or source
  • approximate location, such as country or region
  • cookie and analytics data, where applicable

We only collect information that is relevant to our website, enquiries, client communication, project delivery, legal obligations and business operations.

 

3. How we collect information

We may collect information when you:

  • visit our website
  • fill in a contact form or enquiry form
  • book a call or consultation
  • email us or message us
  • request a proposal, quote or contract
  • become a client
  • send us project content, assets or feedback
  • make or receive payments
  • interact with our website, analytics tools or cookies

 

4. How we use your information

We use personal information to:

  • respond to enquiries
  • understand your project, business and requirements
  • prepare proposals, contracts and invoices
  • provide web design, development and related digital services
  • manage communication before, during and after a project
  • request content, assets, feedback and approvals
  • deliver agreed work
  • provide support where agreed
  • manage payments, accounting and financial records
  • improve our website, services and user experience
  • monitor website performance and security
  • protect our rights, work, systems and business
  • comply with legal, tax and regulatory obligations

We do not sell your personal information.

 

5. Lawful basis for processing

We process personal information only where we have a lawful basis to do so.

The lawful bases we may rely on include:

Contract
We use your information where it is necessary to take steps before entering into a contract with you, or to perform a contract we have with you. This includes preparing proposals, managing projects, providing services, issuing invoices and communicating about agreed work.

Legitimate interests
We may use your information where it is necessary for our legitimate business interests, provided your rights do not override those interests. This may include responding to enquiries, improving our website, managing client relationships, protecting our business, keeping business records and showcasing suitable project work.

Legal obligation
We may process and retain certain information where required by law, including for tax, accounting, record-keeping or regulatory purposes.

Consent
Where required, we may rely on your consent, such as for certain marketing communications or non-essential cookies. You can withdraw consent at any time.

The ICO confirms that organisations must identify at least one lawful basis before handling personal information.

 

6. Contact forms and enquiries

When you contact us through the website, by email or through any enquiry form, we may collect the information you provide, such as your name, email address, company name, project details, budget, timeline and message.

We use this information to respond to your enquiry, understand your requirements, discuss potential services and take steps before entering into a contract.

 

7. Project and client information

If you become a client, we may collect and process information needed to deliver your project. This may include business details, website content, branding assets, login details you choose to share, project feedback, approvals, invoices, contracts and payment records.

We use this information to manage the project, deliver agreed services, communicate with you, maintain records and protect our business.

You are responsible for ensuring that any content, assets, images, copy, personal data or third-party materials you provide to us are lawful and that you have the right to share them with us.

 

8. Cookies and analytics

Our website may use cookies and similar technologies to make the website work, improve performance, understand visitor behaviour and support analytics.

Cookies are small files placed on your device by your browser. Some cookies are essential for the website to function. Others may help us understand how visitors use the website or improve the user experience.

We may collect analytics information such as page views, device type, browser type, country or region, session duration and general usage patterns.

Where required by law, we will ask for your consent before using non-essential cookies or analytics technologies.

You can also control or block cookies through your browser settings.

The ICO explains that cookie and similar technology rules sit alongside data protection law, and non-essential cookies generally require consent.

 

9. Third-party tools and service providers

We may use trusted third-party services to operate our website, manage projects, communicate with clients, process payments, store files, analyse website performance and provide our services.

These may include, where relevant:

  • website hosting providers
  • domain and email providers
  • website analytics tools
  • form and booking tools
  • payment processors
  • accounting and invoicing tools
  • cloud storage providers
  • project management tools
  • communication platforms
  • website plugins, fonts, scripts and integrations
  • professional advisers, such as accountants or legal advisers

These providers may process personal information only where necessary to provide their services to us or where required by law.

 

10. Payments and invoices

If you purchase services from Voryzen, we may process billing and payment-related information, including your name, business name, contact details, invoice details, payment status and transaction records.

We use this information to issue invoices, track payments, maintain financial records and comply with tax and accounting obligations.

Payment processing may be handled by third-party payment providers. We do not usually store full payment card details ourselves.

 

11. Marketing

We may contact you with relevant updates, service information or business communications where permitted by law.

Where consent is required, we will only send marketing communications if you have opted in.

You can unsubscribe or ask us to stop sending marketing communications at any time by contacting us at [email protected].

 

12. Portfolio and case studies

As part of our business, we may showcase completed work in our portfolio, website, social media, proposals, presentations or marketing materials.

Where portfolio use includes personal information, private business information or sensitive client material, we will handle this appropriately and in line with our agreement with you.

Client-specific confidential information will not be intentionally published without appropriate permission.

 

13. Sharing your information

We do not sell, rent or trade your personal information.

We only share personal information where it is necessary to operate our business, provide our services, meet legal obligations, or protect our legitimate business interests.

This may include sharing limited information with:

  • hosting, email, website and cloud service providers
  • payment processors, accounting tools and invoicing platforms
  • project management and communication tools
  • professional advisers, such as accountants, legal advisers or business consultants
  • legal, tax, regulatory or government authorities where required by law
  • third parties where necessary to enforce our agreements, recover unpaid fees, resolve disputes, or protect our rights

Where payment, invoice or billing information is shared, this is limited to what is necessary for payment processing, accounting, tax, legal, dispute or record-keeping purposes.

We do not publicly share client payment details, private invoices, financial information or confidential project information unless required by law or agreed with the client.

Third-party service providers are expected to handle personal information securely and only for the purpose of providing their services to us.

 

14. International transfers

Some third-party tools and platforms we use may process data outside the United Kingdom.

Where this happens, we will take reasonable steps to ensure that appropriate safeguards are in place to protect your personal information in line with applicable data protection law.

 

15. How long we keep information

We keep personal information only for as long as necessary for the purposes described in this Privacy Policy.

This may include keeping information for:

  • as long as we are communicating with you about an enquiry
  • the duration of a project or client relationship
  • as long as needed to provide agreed services
  • as long as needed for legal, tax, accounting or record-keeping purposes
  • as long as necessary to resolve disputes, enforce agreements or protect our business

If you enquire but do not become a client, we may keep your enquiry information for a reasonable period in case you contact us again, unless you ask us to delete it earlier and we have no lawful reason to keep it.

The ICO says privacy information should explain retention periods or the criteria used to decide how long information is kept.

 

16. Security

We take reasonable technical and organisational measures to protect personal information from unauthorised access, loss, misuse, alteration or disclosure.

This may include restricted access, password protection, secure platforms, controlled file sharing and careful handling of client information.

However, no method of internet transmission or electronic storage is completely secure. We cannot guarantee absolute security.

 

17. Your rights

Under UK data protection law, you may have the right to:

  • access the personal information we hold about you
  • ask us to correct inaccurate or incomplete information
  • ask us to delete your information in certain circumstances
  • ask us to restrict how we use your information
  • object to certain types of processing
  • request data portability in certain circumstances
  • withdraw consent where we rely on consent

To exercise your rights, contact us at [email protected].

We may need to verify your identity before responding to a request.

The ICO lists individual rights including access, rectification, erasure, restriction, objection and data portability.

 

18. Children’s privacy

Our website and services are not directed at children.

We do not knowingly collect personal information from children through this website. If you believe a child has provided personal information to us, please contact us so we can take appropriate action.

 

19. Third-party links

Our website may contain links to third-party websites, platforms or services.

We are not responsible for the privacy practices, content or security of third-party websites. You should review their privacy policies before providing personal information to them.

 

20. Complaints

If you have concerns about how we handle your personal information, please contact us first so we can try to resolve the issue.

You also have the right to complain to the Information Commissioner’s Office, the UK data protection regulator.

 

21. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, tools, legal obligations or business practices.

The latest version will always be posted on this page with the updated date.

 

22. Contact

For questions about this Privacy Policy or how we handle personal information, contact:

Voryzen
London, United Kingdom
Email: [email protected]
Website: voryzen.co.uk